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Wholesale terms and conditions:
Minimum orders: There is an initial minimum order of $100 for all new wholesale customers, with a minimum of $50 per order after that. We require an annual minimum purchase of $1,000 to maintain your account.
Cancelled orders: Orders must be cancelled before they are shipped. We cannot restock or re-use any products after they have left our building.
Processing/shipping: It usually takes 3-5 business days to process wholesale orders. We will send your order via either UPS Ground or Fedex Ground and these services take on average 3-7 business days for delivery.
Payment: We accept check, money order, major credit cards as payment method. We start processing the wholesale orders after the payment is cleared. Cancelled checks are subject to a $25 fee. Please contact us at 912-242-7919 should you require a different payment method. All new customers will be required to pay by credit card until sufficient order history has been established. Customers who wish to switch to Net 15 terms will be evaluated by our wholesale department when requested.Returns: Savannah’s Candy Kitchen does not accept returns on merchandise sold under wholesale partner program under any conditions, except for manufacture defects or recalls. If you notice an item with a manufacture defect, please contact us immediately and we will send you a Return Authorization Number and return form to include with your shipment back to us. Savannah’s Candy Kitchen will not accept any returns without a Return Authorization number.
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